Data Center Operations Technician I: Uptime & Security

Novva Data Centers; West Jordan (UT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

PTO

401k matching

Dental & Vision

Job summary

Novva Data Centers is seeking a Data Center Operations Technician I to support day-to-day monitoring and operation of critical infrastructure in a 24x7 environment. This role requires handling alerts, routine facility walks, and basic remote hands support with a focus on safety and uptime.

Qualified candidates will have 0-3 years in data center or related technical fields and strong documentation and communication skills.

Qualifications

• 0-3 years of experience in data center, facilities, electrical, HVAC, or related technical environment.
• Exposure to mission-critical systems such as electrical distribution, UPS, generators, cooling, or fire protection.
• Ability to follow established processes and procedures.

Responsibilities

• Monitor and respond to alerts from UPS, generators, PDUs, cooling systems, environmental, leak detection, and fire protection systems.
• Conduct routine facility walkthroughs and record system readings.
• Provide basic remote hands support.
• Provide local access and vendor escort as required.
• Assist in incident resolution and change documentation.

Skills

Communication skills

Multitasking

Documentation discipline

Team collaboration

Self-motivation

Tools

Ticketing systems

DCIM platforms

BMS

CCTV systems

Access control systems

Job description

Novva Data Centers is seeking a Data Center Operations Technician I to support day-to-day monitoring and operation of critical infrastructure in a 24x7 environment. This role requires handling alerts, routine facility walks, and basic remote hands support with a focus on safety and uptime.

Qualified candidates will have 0-3 years in data center or related technical fields and strong documentation and communication skills.