Data Center Operations Technician I (Night Shifts)

TierPoint; Dallas (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

TierPoint is seeking an Operations Technician I to support data center operations in Dallas. You will gain hands-on experience with servers, storage, and network equipment while delivering top-tier customer service.

The role covers monitoring power, cooling, security, incident response, and on-site collaboration with vendors. It’s ideal for a motivated novice eager to learn in a fast-paced, team-driven environment.

Qualifications

• High School diploma or equivalent.
• Adequate knowledge to perform job responsibilities.
• Strong verbal, written, and interpersonal skills.

Responsibilities

• Assist in the installation, configuration, and maintenance of servers, storage devices, and network equipment.
• Provide remote smart hands support for customer issues.
• Monitor and respond to alerts related to power, cooling, and network performance.
• Follow procedures for equipment & cabling maintenance and security.
• Escalate incidents and manage ticket queue with timely responses.

Skills

Data Center Ops

Ticketing

Windows Admin

Education

High School diploma

Tools

MS Office

Windows

Job description

TierPoint is seeking an Operations Technician I to support data center operations in Dallas. You will gain hands-on experience with servers, storage, and network equipment while delivering top-tier customer service.

The role covers monitoring power, cooling, security, incident response, and on-site collaboration with vendors. It’s ideal for a motivated novice eager to learn in a fast-paced, team-driven environment.