Data Center Operations Supervisor

DSV - Global Transport and Logistics; Lancaster (TX); On-site; USD 77,000 - 82,000; Full time

Job summary

DSV – Global Transport and Logistics in Lancaster, USA, is seeking a detail-oriented Operations Supervisor to lead inbound, outbound, and warehouse activities in a fast-paced distribution center. You will supervise staff, manage labor, schedule shifts, and ensure safety, productivity, and KPI targets are met.

Responsibilities include hiring and training, performance reviews, coordinating with clients, and ensuring SOP compliance.

Qualifications

• Must have a High school diploma or general education degree (GED).
• 3 years’ experience working in a logistics/distribution/relevant environment.
• 1 year experience in a supervisory role.
• Preferred: Prior MHE certification / knowledge of basic MHE operation

Responsibilities

• Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Effectively keeps senior management and client representatives informed of critical issues that affect the operations
• Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in the site's operating agreement with the client.
• Implements and reports on-going cost savings measures. Provides ideas and suggestions for more efficient operations.
• Meets all client specified KPI’s and complies with Quality system requirements.
• Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members. Provides direction and support to Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.
• Has overall training and evaluation responsibilities of warehouse staff.
• Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.
• Reviews pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
• Trains new staff in assigned duties, or delegate training responsibility to experienced team members. Assesses progress of trainees and adds additional duties as appropriate.
• Keeps informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary.
• Assigns supervisory duties to experienced team members acting as leads for lower-level warehouse staff. Keeps abreast of progress or problems.
• Keeps Manager advised of progress or problems requiring attention on a daily basis. Holds regular meetings with warehouse staff to assess the group’s overall status. Discusses ideas for improvement. Keeps staff informed of new developments.
• Assists in the physical operations as needed.
• Delivers results by leveraging the skills of the right people at the right time
• Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction
• Provides ongoing growth and development opportunities for team members
• Provides input and conducts annual performance reviews for team members
• Supports adherence to Standard Operating Procedures (SOPs).
• Supports and trains team members with adherence to SOPs (corporate and client)

Skills

Leadership

Staff supervision

Planning

Communication

Attention to detail

Time management

English proficiency

Education

High school diploma or GED

Tools

Microsoft Office

RF Scanners

WMS functions

Forklift training

Job description

DSV – Global Transport and Logistics in Lancaster, USA, is seeking a detail-oriented Operations Supervisor to lead inbound, outbound, and warehouse activities in a fast-paced distribution center. You will supervise staff, manage labor, schedule shifts, and ensure safety, productivity, and KPI targets are met.

Responsibilities include hiring and training, performance reviews, coordinating with clients, and ensuring SOP compliance.