Data Center Operations Manager - Night Shift (AWS)

Amazon Inc.; Ridgeland (MS); On-site; USD 71,000 - 124,000; Full time

Job summary

Amazon Data Services, Inc. in the United States seeks a technology manager to lead a team responsible for cloud infrastructure operations, hardware and network diagnostics, and on-call rotations. You will mentor staff, sponsor projects, and devise strategic solutions to enhance safety and efficiency across AWS data centers.

The role requires traveling between data center sites, coordinating staffing, and ensuring service levels while pioneering improvements in process and automation.

Qualifications

• 4+ years IT experience or equivalent
• 2+ years of people management experience
• 2+ years of operations and on-call support for data centers or production facilities

Responsibilities

• Prioritize and assign tasks to data center technicians and operators
• Manage performance of diverse teams across locations
• Ensure day-to-day data center operations, including 24/7 shift coverage and hardware logistics
• Support large scale events and act as call leader
• Improve workflows and drive automation and KPI tracking

Skills

People management

IT operations

Leadership

Troubleshooting

Education

Bachelor's degree in computer science, engineering, mathematics or equivalent

Tools

System management tools

Job description

Amazon Data Services, Inc. in the United States seeks a technology manager to lead a team responsible for cloud infrastructure operations, hardware and network diagnostics, and on-call rotations. You will mentor staff, sponsor projects, and devise strategic solutions to enhance safety and efficiency across AWS data centers.

The role requires traveling between data center sites, coordinating staffing, and ensuring service levels while pioneering improvements in process and automation.