Data Center Operations Lead: 24/7 Infra & Reliability

Epsilon; Chicago (IL); On-site; USD 132,900 - 246,700; Full time

Benefits offered by this job

Flexible time off

Paid holidays

Premium health coverage

401(k) plan

Professional development

Job summary

Epsilon is seeking a Senior Manager, Data Center Engineer to oversee daily data center operations at our Chicago site. You will lead facilities teams, manage power, cooling, cabling, asset control, and collaborate with Infrastructure Engineering to deploy new environments.

You will mentor staff, set standards, and ensure security/compliance across SOC, PCI, HIPAA, and ISO frameworks. This on-site role requires 10+ years in data center leadership and strong people leadership.

Qualifications

• 10+ years of experience managing multiple data centers.
• 5+ years of people management and technical leadership.
• Strong communication and analytical skills.
• Knowledge of security frameworks (ISO 27001, NIST, PCI DSS).
• Bachelor’s degree or higher in CS/IT or related field.

Responsibilities

• Lead day-to-day Data Center Operations across hosting facilities, infrastructure deployment, cabling, asset management, and facility operations.
• Establish and maintain operational standards, procedures, and governance across all data center locations.
• Serve as escalation point for critical data center infrastructure and facility issues.
• Partner with Infrastructure Engineering and Operations to modernize operational practices.
• Recruit, develop, and mentor data center operations teams.
• Maintain infrastructure health, capacity forecasts, risks and initiatives to leadership.
• Ensure IT infrastructure aligns with security and regulatory requirements (SOC, PCI, HIPAA, ISO).
• Participate in team/manager on-call rotations.

Skills

Data center operations

Team leadership

Security/compliance

Automation

Vendor management

Education

Bachelor's degree

Advanced degree preferred

Job description

Epsilon is seeking a Senior Manager, Data Center Engineer to oversee daily data center operations at our Chicago site. You will lead facilities teams, manage power, cooling, cabling, asset control, and collaborate with Infrastructure Engineering to deploy new environments.

You will mentor staff, set standards, and ensure security/compliance across SOC, PCI, HIPAA, and ISO frameworks. This on-site role requires 10+ years in data center leadership and strong people leadership.