Data Center Operations Lead — 24/7 Global Infra

Amazon Inc.; New Carlisle (OH); On-site; USD 78,000 - 137,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Operations Manager for swing shift to lead a team responsible for maintaining cloud infrastructure across locations.

You will supervise technicians, coordinate hardware and network diagnostics, and champion reliability in global data center operations. This role requires IT and people-management experience, willingness to travel between sites, and participation in on-call rotations.

Qualifications

• 4+ years IT experience or equivalent degree.
• 2+ years of people management experience.
• 2+ years of operations and on-call support experience at data centers or production facilities.

Responsibilities

• Prioritize and assign tickets to data center technicians and operators.
• Manage performance of data center operation teams across locations.
• Develop career paths and update internal tools.

Skills

IT experience

People management

Operations on-call

Education

Bachelor's degree in CS/Engineering/Math or equivalent

Tools

System management tools

Job description

Amazon Data Services, Inc. is seeking a Data Center Operations Manager for swing shift to lead a team responsible for maintaining cloud infrastructure across locations.

You will supervise technicians, coordinate hardware and network diagnostics, and champion reliability in global data center operations. This role requires IT and people-management experience, willingness to travel between sites, and participation in on-call rotations.