Data Center Onsite Support Engineer - Flexible Hours & Weekends

AMroute LLC; Memphis (TN); On-site; USD 34,000 - 55,000; Full time

Job summary

AMroute LLC is seeking a hardware-focused Field Service Engineer to support on-site server repairs and component replacements, including OSE/FSE tasks. The role requires hands-on experience and the ability to troubleshoot in a fast-paced environment.

Candidates should be comfortable lifting 65 pounds, working from a ladder, and coordinating with Dell support and dispatched field engineers. Flexible scheduling including weekends may be required.

Qualifications

• Experience in hardware repair and component replacement.
• Dell FSE experience is a plus.
• Ability to lift 65 pounds and work from a ladder.
• Strong problem-solving and customer service skills.
• Team player in a fast-paced environment.

Responsibilities

• Perform server hardware repairs and part replacements.
• Provide OSE/FSE support on-site.
• Coordinate with dispatched field engineers and Dell support.
• Troubleshoot issues and document outcomes.
• Maintain accurate environment documentation.

Skills

Problem solving

Customer service

Team collaboration

Lifting 65 pounds

On-site work

Tools

NVIDIA GPU experience

Job description

AMroute LLC is seeking a hardware-focused Field Service Engineer to support on-site server repairs and component replacements, including OSE/FSE tasks. The role requires hands-on experience and the ability to troubleshoot in a fast-paced environment.

Candidates should be comfortable lifting 65 pounds, working from a ladder, and coordinating with Dell support and dispatched field engineers. Flexible scheduling including weekends may be required.