Data Center Support Engineer – Onsite

AMroute LLC; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

AMroute LLC in Atlanta, GA is seeking a Data Center Support Engineer to assist daily data center operations onsite. You will monitor, escalate, and document environment status, coordinate with Dell support, and ensure BIOS and user management tasks are performed as required.

The role requires hands-on experience with PowerEdge servers, IDRAC, and Linux (RHEL/Ubuntu) in a large-scale server setting. Onsite residency is expected five days a week, with training through TechDirect after selection.

Qualifications

• PowerEdge rack/tower experience with IDRAC.
• Proficient with RHEL and Ubuntu OS.
• Experience in a large server environment.

Responsibilities

• Support day to day data center activities
• Proactively walk the data center through the day, watching alerts and amber lights
• Escort dispatched field engineers when applicable
• LOIS parts management (training provided on site)
• Maintain documentation of the environment: serial numbers, elevations, runbooks, etc.
• Coordinate with customer for maintenance activities: power, cooling, containment
• Performs BIOS lifecycle management, adding users, patching
• Triage with Dell support for scheduling FSE break/fix activities
• Works at the direction of the customer team to update versions as needed
• Resource must be onsite 5 days - there are no exceptions

Skills

PowerEdge rack/tower exp

IDRAC exp

RHEL

Ubuntu OS

Large server env

Job description

AMroute LLC in Atlanta, GA is seeking a Data Center Support Engineer to assist daily data center operations onsite. You will monitor, escalate, and document environment status, coordinate with Dell support, and ensure BIOS and user management tasks are performed as required.

The role requires hands-on experience with PowerEdge servers, IDRAC, and Linux (RHEL/Ubuntu) in a large-scale server setting. Onsite residency is expected five days a week, with training through TechDirect after selection.