On-Site Data Center Engineer — Uptime & Hardware

Compunnel, Inc.; Town of Texas (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Compunnel, Inc. is seeking an experienced On‑Site Service Engineer (OSE) for their operations in the Town of Texas, Wisconsin. The role focuses on providing hands-on, customer-facing support in enterprise data center and server environments, ensuring rapid issue resolution and minimal downtime.

Ideal candidates will have 3–5+ years of technical support experience, familiarity with server hardware, and strong troubleshooting skills. Responsibilities include hardware maintenance and collaboration with internal teams. Certifications like Dell are a plus but not required.

Qualifications

• 3–5+ years of experience in technical support, field service, or data center roles.
• Hands-on skills with server components (CPU, memory, power supplies, GPUs).
• Ability to lift up to 50 lbs and travel to customer sites.

Responsibilities

• Provide on-site support for Dell server and data center systems.
• Perform hardware maintenance including server builds and firmware updates.
• Troubleshoot system issues across hardware, firmware, and operating systems.

Skills

Technical support

Troubleshooting

Problem-solving

Communication

Education

Associate or bachelor’s degree in IT or related field

Tools

Dell server systems

Linux

Job description

Compunnel, Inc. is seeking an experienced On‑Site Service Engineer (OSE) for their operations in the Town of Texas, Wisconsin. The role focuses on providing hands-on, customer-facing support in enterprise data center and server environments, ensuring rapid issue resolution and minimal downtime.

Ideal candidates will have 3–5+ years of technical support experience, familiarity with server hardware, and strong troubleshooting skills. Responsibilities include hardware maintenance and collaboration with internal teams. Certifications like Dell are a plus but not required.