Data Center HVAC Field Service Engineer - Regional Travel
Midea America
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Benefits offered by this job
Job summary
Midea America Corp. is expanding its after-sales engineering team on the U.S. East Coast, requiring hands-on experience with data center products and large water chillers.
The role involves diagnosing faults, delivering remote and on-site support, and leading training initiatives for customers and service staff. Qualified candidates will have 3+ years in after-sales service or technical support, familiarity with data center operations, and the ability to drive corrective actions with
Qualifications
- Having worked for at least 3 years in after-sales service or after-sales technical support positions, familiar with the principles, structure, and common troubleshooting methods of large water chillers.
- Familiar with the data center industry and having a basic understanding of construction sites.
Responsibilities
- Diagnose, analyze, and resolve complex faults in data center products, providing remote and on-site technical support.
- Organize post-fault reviews, produce technical bulletins and improvement plans, drive corrective actions and product quality improvements.
- Partner with the sales team to develop after-sales technical solutions and support technical discussions for customer engagements.
- Develop and optimize data center product technical training materials and conduct training for customers and after-sales personnel.
Skills
Job description
Midea America Corp. is expanding its after-sales engineering team on the U.S. East Coast, requiring hands-on experience with data center products and large water chillers.
The role involves diagnosing faults, delivering remote and on-site support, and leading training initiatives for customers and service staff. Qualified candidates will have 3+ years in after-sales service or technical support, familiarity with data center operations, and the ability to drive corrective actions with
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