Data Center Critical Operations Technician I

QTS Data Centers; Cedar Rapids (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid volunteer days

Employee assistance program

Tuition assistance

Parental leave

Military benefits

Job summary

QTS Data Centers in Cedar Rapids, IA seeks a Critical Operations Technician I to install, repair, and maintain electrical, mechanical, plumbing/piping and IT equipment across data centers. This on-site role supports a 24x7 operation, focusing on preventative maintenance and rapid response to facility needs.

The ideal candidate has 2+ years of technical training with a background in facilities maintenance, electrical, HVAC, or IT hardware, and is proficient with Microsoft Office.

Qualifications

• Two or more years of technical or trade training, military training, or workplace equivalency.
• Background in facilities maintenance, electrical, mechanical, HVAC, or IT hardware or cabling.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Perform preventative maintenance on and monitor mechanical, electrical, HVAC, and IT equipment; recording readings and adjusting where necessary to ensure proper operation of equipment.
• Install and repair IT, mechanical, and electrical equipment as required; assist other team members with major repairs and maintenance of building and equipment.
• Provide high level computer hardware and software configuration support. Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
• Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure. Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.
• Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts.
• Responds as required to building emergencies and customer requests.

Skills

Facilities maintenance

Electrical

HVAC

IT hardware

Cabling

Microsoft Office

Job description

QTS Data Centers in Cedar Rapids, IA seeks a Critical Operations Technician I to install, repair, and maintain electrical, mechanical, plumbing/piping and IT equipment across data centers. This on-site role supports a 24x7 operation, focusing on preventative maintenance and rapid response to facility needs.

The ideal candidate has 2+ years of technical training with a background in facilities maintenance, electrical, HVAC, or IT hardware, and is proficient with Microsoft Office.