Data & Applications Platform Engineer

Tier4 Group; Quincy (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Tier4 Group seeks an Applications & Technical Support professional to sustain enterprise applications and data platforms in a fast-paced environment. The role covers design assistance, troubleshooting, and production support across multiple teams.

You will maintain docs, support deployments, upgrades, and ongoing operational activities, collaborating with architects, developers, DBAs, and analysts to drive reliable analytics solutions.

Qualifications

• Bachelor's degree in IT, CS, business, or related field, or equivalent experience.
• 5+ years in data analysis, application support, platform administration, or related roles.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience with databases, reporting tools, and enterprise applications.
• Ability to communicate effectively with technical and non-technical stakeholders.

Responsibilities

• Support enterprise applications and related technologies.
• Assist with solution design, technical analysis, implementation, and system enhancements.
• Troubleshoot application, database, integration, and production support issues.
• Maintain technical documentation, procedures, and knowledge repositories.
• Support application deployments, upgrades, and release activities.
• Participate in production support and operational maintenance activities.
• Work with architects, developers, DBAs, business analysts, and stakeholders.
• Communicate project status, risks, and technical issues to stakeholders.

Skills

Data analysis

Analytical skills

Troubleshooting

Communication with stakeholders

Application support

Platform administration

Systems analysis

Education

Bachelor's degree

Job description

Tier4 Group seeks an Applications & Technical Support professional to sustain enterprise applications and data platforms in a fast-paced environment. The role covers design assistance, troubleshooting, and production support across multiple teams.

You will maintain docs, support deployments, upgrades, and ongoing operational activities, collaborating with architects, developers, DBAs, and analysts to drive reliable analytics solutions.