Platform Administrator

Acro Service Corp; Chattanooga (TN); On-site; USD 100,000 - 160,000; Full time

Job summary

Acro Service Corp seeks a Data Platform Administrator to own enterprise data platforms, ensure security, reliability, and performance, and drive modernization initiatives.

You will collaborate with engineering, analytics, cybersecurity, and business teams to optimize platform stability, scalability, and governance while enabling AI-ready capabilities.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Experience with enterprise data platforms and analytics environments.
• Ability to mentor others and lead complex infrastructure issues.

Responsibilities

• Provide tier-3 expert support for IT infrastructure 24x7 including on-call duties.

Skills

Root cause analysis

Change management

On-call duties

Vendor coordination

Cloud hosting

Automation

Monitoring

Security

Platform administration

Windows

UNIX

VMware

Education

Bachelor's degree in CS/Engineering/related field

Tools

IIS

WebSphere

WebLogic

Tomcat

Apache

Cognos

Tableau

OBIEE

TIBCO

SSAS

SSRS

SSIS

Informatica

VMware

AWS

Azure

Job description

Serves as the technical expert in platform operations engineering and provides daily authoritative advice in support of the engineering design process. Works with peers to analyze performance of components and systems to trouble shoot, evaluate performance, and determine capacity. Uses root cause analysis, corrective actions, tactical planning and strategic planning to lead and own areas including correcting problems, improving response times/methods and lead long term investment plans required to provide sufficient support for it services to the business. Acts as coordinator to ensure that infrastructure stays in compliance with configurations, patches and approved designs. Active participant, leader and owner in the change management process to properly execute change with minimum impact to the services provided. Actively engaged in improving and automating change processes. Provide tier 3 expert support to it peers as needed to properly support the it infrastructure on a 24x7 basis including on-call duties, shift work, and emergency support, vendor coordination and business coordination. Requirements include travel to various locations away from the primary work site. Expert resource for a broad subject area of technology. Ability to mentor a and b levels on complex issues impacting the infrastructure. Expert knowledge of middleware platforms such as but not limited to web application servers like IIS, websphere, weblogic, tomcat, apache; business intelligence like cognos, tableau, obiee; integration like tibco, ssas, ssrs, ssis, informatica; mobile computing platforms including soa and security confirmation and management of those platforms; first and third party cloud hosting solutions like vmware, amazon web services, microsoft azure. In depth knowledge and understanding of a broad range of management, compute and networking technologies. Advanced knowledge of windows, vmware and unix based operating systems. A bachelors degree in computer science, engineering, business administration or related field of study; or equivalent education, training & experience.

The ideal Data Platform Administrator is a technically versatile, customer-focused professional who is passionate about delivering secure, reliable, and high-performing enterprise data platforms. This individual thrives in managing a diverse portfolio of data and analytics technologies, ensuring platform stability, performance, scalability, and operational excellence while enabling business innovation. They possess strong expertise in platform administration, cloud technologies, security, automation, monitoring, and vendor management, and are committed to continuously improving the user experience through proactive support, governance, and modernization. Working collaboratively across engineering, integration, analytics, cybersecurity, and business teams, they help ensure our enterprise data ecosystem remains resilient, efficient, and AI-ready, providing the foundation for trusted data, advanced analytics, and next-generation digital capabilities.