Operations Data Analyst: Network Ops & Process Improvement

Tier4 Group; Milwaukee (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Tier4 Group is seeking a Technical Analyst to support a large-scale Field Network and Operations organization responsible for maintaining connectivity and infrastructure across hundreds of office locations. This role is ideal for a detail-oriented professional who enjoys process improvement, data analysis, project coordination, and cross-functional collaboration.

In this role, you will help drive operational excellence by analyzing workflows, tracking initiatives, improving documentation, and

Qualifications

• Experience as a Technical Analyst or similar role.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication abilities.
• Experience creating documentation, process maps, and reports.
• Proficiency with Microsoft 365 apps (Excel, PowerPoint, Teams, SharePoint).
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to high-quality work.
• Ability to collaborate with cross-functional teams.

Responsibilities

• Analyze workflows to identify efficiency opportunities.
• Track initiatives and produce regular operational reports.
• Improve documentation and maintain process maps.
• Collaborate with technical and business stakeholders to support projects.
• Ensure operational processes run efficiently across locations.

Skills

Analytical skills

Problem-solving

Organizational skills

Communication

Documentation

Multitasking

Attention to detail

Cross-functional collaboration

Tools

Microsoft 365 suite

Excel

PowerPoint

Teams

SharePoint

Job description

Tier4 Group is seeking a Technical Analyst to support a large-scale Field Network and Operations organization responsible for maintaining connectivity and infrastructure across hundreds of office locations. This role is ideal for a detail-oriented professional who enjoys process improvement, data analysis, project coordination, and cross-functional collaboration.

In this role, you will help drive operational excellence by analyzing workflows, tracking initiatives, improving documentation, and