Danish Speaking Live Chat Gaming Advisor -Remote in Greece

Employers from Greece; United States; Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Job summary

Patrique Mercier Recruitment By Nellie is excited to offer a Danish-speaking Live Chat Gaming Advisor role. You will engage with Danish-speaking customers, resolve issues across gaming accounts and promotions, and educate users on new games and features.

You will document interactions in the CRM and work with the team to raise service standards. Applicants should be fluent in Danish and English, have strong communication skills, and be flexible for shifts including evenings and weekends.

Qualifications

• Fluency in Danish and English, both written and spoken.
• Experience in customer service or gaming support is desirable.
• Strong communication and problem-solving skills.

Responsibilities

• Engage with Danish-speaking customers via live chat with prompt, professional support.
• Address inquiries about gaming accounts, promotions, and gameplay issues with empathy.
• Educate customers on new games, features, and offers.
• Document interactions in the CRM for records and follow-ups.
• Collaborate with teammates to improve service quality and customer satisfaction.
• Collect feedback to help improve services and offerings.
• Stay updated on gaming trends and company promotions to provide informed support.

Skills

Danish language

English language

Customer service

Tools

Live chat software

CRM systems

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to offer a vibrant opportunity for a Danish Speaking Live Chat Gaming Advisor. This position is ideal for individuals who are passionate about gaming and committed to delivering excellent customer support in a lively, interactive setting.

Responsibilities

• Engage with Danish-speaking customers through live chat, providing prompt and professional assistance.
• Respond to inquiries about gaming accounts, promotions, and gameplay issues with efficiency and empathy.
• Educate customers about new games, features, and current promotional offers.
• Document customer interactions accurately in the CRM system for record-keeping and follow-ups.
• Work collaboratively with team members to enhance overall service quality and customer satisfaction.
• Collect and analyze customer feedback to contribute to the improvement of services.
• Stay updated on the latest gaming trends and company offerings to offer informed support.

Requirements

• Fluency in Danish and English, both written and spoken.
• Previous experience in customer service or gaming support is highly desirable.
• A strong enthusiasm for online gaming and familiarity with different gaming platforms.
• Excellent communication skills, with a friendly and approachable customer service attitude.
• Proficiency in using live chat software and general CRM systems.
• Strong analytical and problem-solving skills, capable of thriving in a fast-paced environment.
• Flexibility to work various shifts, including evenings and weekends as needed.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...