Danish Live Chat Gaming Advisor — Relocation & Bonuses

Employers from Greece; United States; Remote; USD 36.000 - 60.000; Vollzeit

Benefits dieser Stelle

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Zusammenfassung

Patrique Mercier Recruitment By Nellie is excited to offer a Danish-speaking Live Chat Gaming Advisor role. You will engage with Danish-speaking customers, resolve issues across gaming accounts and promotions, and educate users on new games and features.

You will document interactions in the CRM and work with the team to raise service standards. Applicants should be fluent in Danish and English, have strong communication skills, and be flexible for shifts including evenings and weekends.

Qualifikationen

• Fluency in Danish and English, both written and spoken.
• Experience in customer service or gaming support is desirable.
• Strong communication and problem-solving skills.

Aufgaben

• Engage with Danish-speaking customers via live chat with prompt, professional support.
• Address inquiries about gaming accounts, promotions, and gameplay issues with empathy.
• Educate customers on new games, features, and offers.
• Document interactions in the CRM for records and follow-ups.
• Collaborate with teammates to improve service quality and customer satisfaction.
• Collect feedback to help improve services and offerings.
• Stay updated on gaming trends and company promotions to provide informed support.

Kenntnisse

Danish language

English language

Customer service

Tools

Live chat software

CRM systems

Jobbeschreibung

Patrique Mercier Recruitment By Nellie is excited to offer a Danish-speaking Live Chat Gaming Advisor role. You will engage with Danish-speaking customers, resolve issues across gaming accounts and promotions, and educate users on new games and features.

You will document interactions in the CRM and work with the team to raise service standards. Applicants should be fluent in Danish and English, have strong communication skills, and be flexible for shifts including evenings and weekends.