Danish Speaking Customer Loyalty Advisor -Remote in Greece

Employers from Greece; United States; Remote; USD 42,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Relocation package

Health insurance

2 extra salaries/year

Job summary

Patrique Mercier Recruitment FR invites applications for a Danish Speaking Customer Loyalty Advisor. You will deliver outstanding service, build loyalty through meaningful interactions, and support customers with accounts, products, and loyalty programs.

Fluency in Danish and English is required, with experience in customer service and CRM systems. You will collaborate across departments, handle inquiries, collect feedback, and contribute to loyalty initiatives.

Qualifications

• Fluency in Danish and English, written and spoken.
• Experience in customer service or loyalty roles.
• Strong communication and problem-solving skills.

Responsibilities

• Provide exemplary support to Danish-speaking customers to build loyalty.
• Handle inquiries regarding accounts, products, and loyalty programs.
• Proactively engage customers to provide updates, resolve issues and collect feedback.
• Promote loyalty initiatives and communicate benefits to encourage engagement.
• Collaborate with departments to ensure outstanding customer service and swift issue resolution.
• Monitor and analyze feedback and loyalty data to recommend service improvements.
• Maintain detailed records of interactions in the CRM system.

Skills

Danish fluency

English fluency

Customer service experience

CRM software

Microsoft Office

Team player

Tools

CRM system

Microsoft Office

Job description

Patrique Mercier Recruitment FR is delighted to announce a fantastic opportunity for a Danish Speaking Customer Loyalty Advisor. This position is designed for individuals who are passionate about delivering exceptional customer service and keen on fostering customer loyalty through meaningful interactions.

Responsibilities

• Provide exemplary support to Danish-speaking customers, focusing on building lasting relationships and enhancing loyalty.
• Handle customer inquiries regarding accounts, products, and loyalty programs with professionalism and care.
• Proactively engage with customers to provide updates, resolve issues, and collect feedback to improve the customer experience.
• Promote loyalty initiatives, clearly communicating benefits to encourage ongoing customer engagement with the brand.
• Collaborate with various departments to ensure an outstanding customer service experience and swift resolution of issues.
• Monitor and analyze customer feedback and loyalty data to recommend enhancements in service and support.
• Maintain detailed records of customer interactions and insights in the CRM system for tracking and analysis.

Requirements

• Fluency in Danish and English, both written and spoken.
• Experience in customer service or customer loyalty roles, ideally within retail or service industries.
• Excellent communication and interpersonal skills, with a commitment to customer satisfaction.
• Familiarity with CRM software and adeptness in Microsoft Office applications.
• Analytical mindset with strong problem-solving abilities and a proactive approach.
• Able to work effectively in a team environment and adapt to diverse customer needs.
• Availability to work flexible hours, including evenings and weekends as necessary.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...