Danish Online Shopping Advisor | Relocation + Bonus

Employers from Greece

United States

Remote

USD 36,000 - 58,000

Full time

2 days ago

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Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Airport Transfer And Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR presents a Danish-speaking Online Shopping Advisor role in the United States. You will assist Danish-speaking customers throughout their shopping journey, ensuring a seamless and satisfying experience.

Responsibilities include handling inquiries via chat, email, and phone, offering product information and tailored recommendations, and resolving order issues with empathy. A strong team-oriented attitude and excellent communication are essential.

Qualifications

Fluency in Danish and English is required.
Experience in customer service, especially online shopping/e-commerce.
Ability to build rapport and provide empathetic support.
Familiarity with customer service technology and e-commerce platforms.

Responsibilities

Support Danish-speaking customers via chat, email, and phone with online shopping inquiries.
Provide product information and personalized recommendations to enhance the shopping experience.
Handle order status, returns, and exchanges in a friendly, efficient manner.
Identify customer needs and deliver tailored solutions to boost satisfaction.
Stay informed about products, promotions, and company updates to provide accurate information.
Maintain accurate documentation of customer interactions for follow-up and QA.
Collaborate with colleagues and other departments to resolve issues and improve service delivery.