Swedish Online Shopping Advisor | Customer Care & E‑Commerce
Employers from Greece
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Benefits offered by this job
Job summary
Patrique Mercier Recruitment FR is seeking a Swedish Speaking Online Shopping Advisor to assist Swedish-speaking customers with their online shopping experience, ensuring high-quality service. You will answer inquiries via chat, email, and phone, provide product information, guidance, and personalized recommendations, and collaborate with other teams to resolve issues.
The role offers a competitive salary, monthly bonus, fully paid training and relocation package, health insurance, and career
Qualifications
- Fluency in Swedish and English with excellent verbal and written communication.
Responsibilities
- Engage with Swedish-speaking customers via chat, email, and phone to address online shopping needs.
- Provide product information, guidance, and personalized recommendations to enhance buying experience.
- Manage inquiries related to order statuses, returns, and exchanges with professionalism.
- Assess customer needs and offer tailored solutions to improve satisfaction.
- Stay informed about product ranges, offers and promotions to relay accurate information.
- Maintain detailed records of customer interactions for follow-up and quality assurance.
- Collaborate with team members and other departments to resolve issues and improve service processes.
Skills
Education
Tools
Job description
Patrique Mercier Recruitment FR is seeking a Swedish Speaking Online Shopping Advisor to assist Swedish-speaking customers with their online shopping experience, ensuring high-quality service. You will answer inquiries via chat, email, and phone, provide product information, guidance, and personalized recommendations, and collaborate with other teams to resolve issues.
The role offers a competitive salary, monthly bonus, fully paid training and relocation package, health insurance, and career
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