Danish-speaking Corporate Client Advisor (Relocation)

Employers from Greece; United States; Remote; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package

Health insurance

Private health insurance

2 extra salaries per year

And much more...

Job summary

Patrique Mercier Recruitment FR presents a Danish-speaking Corporate Customer Advisor role in a corporate setting. The position focuses on delivering top-quality service to Danish-speaking corporate clients via phone, email, and live chat, while collaborating with sales and tech support to resolve issues.

You will educate clients about products, maintain detailed CRM records, and analyze feedback to improve offerings, with flexibility for work hours.

Qualifications

• Fluency in Danish and English, both written and spoken.
• Experience in customer service, especially in a corporate or B2B setting.
• Strong understanding of corporate customer needs with a professional approach to service.
• Excellent communication and interpersonal skills, demonstrating a commitment to customer satisfaction.
• Proficiency in customer service software and the Microsoft Office Suite.
• Ability to analyze problems and provide effective solutions in a fast-paced environment.
• Willingness to work flexible hours, including evenings and weekends if necessary.

Responsibilities

• Provide high-quality assistance to Danish-speaking corporate clients through various communication channels, including phone, email, and live chat.
• Respond to customer inquiries related to corporate accounts, product details, and service issues with efficiency and accuracy.
• Foster and maintain strong relationships with clients by understanding their needs and delivering exceptional service.
• Educate corporate customers about the company's products and services to enhance their experience with the brand.
• Keep detailed records of customer interactions and manage inquiries using the CRM system for tracking and reporting purposes.
• Work collaboratively with sales and technical support teams to address and resolve customer issues effectively.
• Gather and analyze customer feedback to continuously improve service offerings.

Skills

Danish language proficiency

English language proficiency

Customer service experience

Corporate/B2B experience

Communication skills

CRM software

Microsoft Office Suite

Problem-solving

Flexible hours

Tools

CRM system

Microsoft Office

Job description

Patrique Mercier Recruitment FR presents a Danish-speaking Corporate Customer Advisor role in a corporate setting. The position focuses on delivering top-quality service to Danish-speaking corporate clients via phone, email, and live chat, while collaborating with sales and tech support to resolve issues.

You will educate clients about products, maintain detailed CRM records, and analyze feedback to improve offerings, with flexibility for work hours.