Danish-Speaking Social Media Support Specialist

Employers from Greece; United States; Remote; USD 45,000 - 73,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Relocation package (Flight, Airport/Th

Health insurance

Private health insurance

Two extra salaries per year

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Danish-speaking Social Media Support Advisor to join our client’s team in the United States. You will provide high-quality customer support across social platforms, resolve issues promptly, and help maintain an excellent brand experience for Danish-speaking customers.

The role requires fluent Danish and English, experience in social media or customer service, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Fluent in Danish and English with strong written and verbal skills.
• Experience in social media support or customer service.
• Understanding of major social platforms and engagement strategies.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide high-quality support to Danish-speaking customers through various social media channels, promptly addressing inquiries and resolving issues.
• Monitor social media platforms to ensure timely responses to comments, messages, and questions from users.
• Engage proactively with customers to create a positive atmosphere and enhance brand loyalty.
• Collaborate with the marketing team to ensure communications are aligned with the brand's voice and messaging.
• Analyze customer interactions and feedback to identify trends and recommend improvements to services and products.
• Assist in producing engaging and relevant social media content targeted at the Danish-speaking audience.
• Stay updated on the latest trends in social media and customer service best practices to enhance support strategies.

Skills

Danish language

English language

Social media support

Customer service

Communication skills

Analytical thinking

Multitasking

Social media analytics tools

Tools

Social media analytics tools

Job description

Patrique Mercier Recruitment By Nellie is seeking a Danish-speaking Social Media Support Advisor to join our client’s team in the United States. You will provide high-quality customer support across social platforms, resolve issues promptly, and help maintain an excellent brand experience for Danish-speaking customers.

The role requires fluent Danish and English, experience in social media or customer service, strong communication, and the ability to multitask in a fast-paced environment.