Danish Fitbit Support Specialist | Health & Wellness Tech

Employers from Greece; United States; Remoto; USD 10.000 - 14.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Fully paid training

Health insurance

Fully paid relocation package

Monthly performance bonus

Career development opportunities

Descrizione del lavoro

Mercier Consultancy Group is seeking a Danish-speaking Fitbit Customer Support Specialist to join our team in Sofia, Bulgaria. You will assist Danish-speaking users, troubleshoot wearable issues, and guide customers on health metrics and app connectivity. The role requires on-site presence and a passion for health tech.

Join a dynamic international team, benefit from full training and relocation support, and contribute to delivering world-class support for a leading wearable brand.

Competenze

• Native or fluent Danish (spoken and written).
• Valid EU passport (mandatory).
• Strong enthusiasm for Fitness & Wellness devices and wearable tech.
• Excellent communication and problem-solving skills in a fast-paced environment.
• Availability for on-site work in Sofia, Bulgaria.

Mansioni

• Provide expert Danish-speaking customer support for Fitbit devices and wearables.
• Troubleshoot technical issues related to wearable synchronization, battery life, and app connectivity.
• Offer guidance on health metrics like heart rate, sleep tracking, and activity logging.
• Maintain precise documentation of inquiries and resolutions in the CRM system.

Conoscenze

Danish language

Communication skills

Problem solving

Customer support

Strumenti

CRM system

Descrizione del lavoro

Mercier Consultancy Group is seeking a Danish-speaking Fitbit Customer Support Specialist to join our team in Sofia, Bulgaria. You will assist Danish-speaking users, troubleshoot wearable issues, and guide customers on health metrics and app connectivity. The role requires on-site presence and a passion for health tech.

Join a dynamic international team, benefit from full training and relocation support, and contribute to delivering world-class support for a leading wearable brand.