French Fitbit Support Specialist (Relocation)

Employers from Greece; United States; À distance; USD 23 000 - 35 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Fully paid training

Health insurance

Relocation package

Monthly bonus

International community in Sofia

Résumé du poste

Mercier Consultancy Group is seeking a French-speaking Fitbit Customer Support Specialist to join their team in Sofia, Bulgaria. The role focuses on delivering technical support for Fitbit wearables and wellness software, with relocation and full training provided.

You must be fluent in French, possess EU rights to work in Bulgaria, and be able to relocate. The position offers competitive pay, health benefits, a relocation package, and a monthly performance bonus.

Qualifications

• Native or fluent French (spoken and written)
• Valid EU passport or a valid work permit for Bulgaria
• Genuine interest in Fitness & Wellness industry and wearable technology
• Strong communication and problem-solving skills

Responsabilités

• Provide high-quality technical support to customers regarding Fitbit wearables and wellness software.
• Assist users in optimizing fitness tracking and health monitoring experience.
• Resolve troubleshooting queries via phone, email, and live chat with a customer-centric approach.
• Educate users on fitness features, goal setting, and data synchronization to ensure brand loyalty.
• Maintain logs of customer interactions with attention to privacy standards.
• Collaborate with cross-functional teams to resolve hardware/software challenges in the fitness ecosystem.
• Contribute to the success of a French-speaking role in the region.

Connaissances

French language

Description du poste

Mercier Consultancy Group is seeking a French-speaking Fitbit Customer Support Specialist to join their team in Sofia, Bulgaria. The role focuses on delivering technical support for Fitbit wearables and wellness software, with relocation and full training provided.

You must be fluent in French, possess EU rights to work in Bulgaria, and be able to relocate. The position offers competitive pay, health benefits, a relocation package, and a monthly performance bonus.