Norwegian Fitbit Support Specialist - Relocation Included

Employers from Greece; United States; Remote; USD 23.000 - 33.000; Vollzeit

Benefits dieser Stelle

Competitive Monthly Salary

Fully Paid Training on Fitbit products

Comprehensive Health Insurance

Fully Paid Relocation Package (flight,

Attractive Monthly Performance Bonus

Inclusive office culture and职业发展机会

And Much More...

Zusammenfassung

Mercier Consultancy Group in Sofia is seeking a Norwegian-speaking Fitbit Products Support Specialist to deliver high-quality technical support for wearable devices and wellness apps.

You will handle inquiries via phone, email, and live chat, troubleshoot devices, and collaborate with cross-functional teams while maintaining thorough CRM records. The role includes training on Fitbit ecosystems and a competitive monthly salary with a relocation package to Bulgaria.

Qualifikationen

• Native or fluent Norwegian (spoken and written) is mandatory for this role.
• Valid EU passport or right to work in Bulgaria.
• A keen interest in the Fitness & Wellness industry and wearable technology trends.
• Excellent communication skills and a passion for helping others achieve their wellness goals.
• Previous experience in customer service or technical support is considered a strong asset.
• Ability to thrive in an international team environment here in Bulgaria.

Aufgaben

• Provide expert, high-quality technical support for users of Fitbit products in the Norwegian language.
• Assist customers with troubleshooting and optimizing their fitness tracking devices and wellness applications.
• Promote the core values of the Fitness & Wellness industry by educating users on healthy habits and device integration.
• Manage incoming inquiries via phone, email, and live chat with a focus on delivering a premium customer experience.
• Collaborate with cross-functional teams to resolve complex technical issues related to wearable technology.
• Maintain detailed documentation of user interactions and reported issues within our CRM systems.
• Contribute to the success of one of the most sought-after Norwegian-speaking jobs in the region.

Jobbeschreibung

Mercier Consultancy Group in Sofia is seeking a Norwegian-speaking Fitbit Products Support Specialist to deliver high-quality technical support for wearable devices and wellness apps.

You will handle inquiries via phone, email, and live chat, troubleshoot devices, and collaborate with cross-functional teams while maintaining thorough CRM records. The role includes training on Fitbit ecosystems and a competitive monthly salary with a relocation package to Bulgaria.