Dutch Fitbit Support Specialist — Relocate to Sofia

Employers from Greece; United States; Remote; USD 16,000 - 26,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Comprehensive Health Insurance

Fully Paid Relocation Package (flight,

hotel) included for the rightcandidat

Attractive Monthly Performance Bonus

Career development prospects

Job summary

Mercier Consultancy Group is seeking a Dutch-speaking Fitbit Products Support Specialist to join our Sofia-based team in Bulgaria. You will be the primary contact for Dutch-speaking users, delivering expert technical guidance for wearable devices and related apps.

The role emphasizes customer-centric communication, troubleshooting, and continuous product training. A relocation package is offered for the right candidate, with a competitive monthly salary and performance bonus potential.

Qualifications

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Willingness to relocate to Sofia, Bulgaria for this on-site opportunity.
• Prior experience in technical support or customer service is considered an advantage.

Responsibilities

• Provide world-class customer support for Dutch-speaking clients navigating Fitbit products.
• Troubleshoot technical issues related to wearables, syncing, and mobile app connectivity.
• Educate users on health-tracking features to support wellness goals.
• Maintain high customer satisfaction with precise, empathetic, professional assistance.

Skills

Dutch language fluency

Customer service experience

Willingness to relocate

Interest in fitness tech

Job description

Mercier Consultancy Group is seeking a Dutch-speaking Fitbit Products Support Specialist to join our Sofia-based team in Bulgaria. You will be the primary contact for Dutch-speaking users, delivering expert technical guidance for wearable devices and related apps.

The role emphasizes customer-centric communication, troubleshooting, and continuous product training. A relocation package is offered for the right candidate, with a competitive monthly salary and performance bonus potential.