Sofia-Based Norwegian Fitbit Support Specialist
Mercier Consultancy Group
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Benefits offered by this job
Job summary
Mercier Consultancy Group is seeking a Norwegian-speaking Fitbit Products Support Specialist to join their team in Sofia, Bulgaria. The role requires fluency in Norwegian and English, strong technical aptitude, and a passion for fitness and health technology.
A valid EU passport is mandatory, and relocation is fully supported. You'll help Norwegian users troubleshoot connectivity and app integration, deliver empathetic support, and stay current with the latest in wearable tech.
Qualifications
- Native or fluent Norwegian (spoken and written).
- Excellent communication skills in Norwegian and English.
- Strong problem-solving skills and a technical aptitude for smart devices.
- Willingness to relocate to Sofia, Bulgaria.
- Valid EU passport is mandatory.
Responsibilities
- Provide world-class customer support to Norwegian-speaking Fitbit users.
- Troubleshoot connectivity, app synchronization, and hardware issues.
- Guide users in integrating the Fitbit app with health goals.
- Maintain high customer satisfaction with accurate, empathetic solutions.
- Identify trends and relay insights to product teams.
- Stay updated on fitness tech developments to offer expert guidance.
Skills
Job description
Mercier Consultancy Group is seeking a Norwegian-speaking Fitbit Products Support Specialist to join their team in Sofia, Bulgaria. The role requires fluency in Norwegian and English, strong technical aptitude, and a passion for fitness and health technology.
A valid EU passport is mandatory, and relocation is fully supported. You'll help Norwegian users troubleshoot connectivity and app integration, deliver empathetic support, and stay current with the latest in wearable tech.
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