German-Speaking Fitbit Support Specialist

Employers from Greece; United States; Teletrabalho; USD 23 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive monthly salary

Fully paid training on Fitbit systems

Health insurance

Fully paid relocation package to Sofia

Monthly performance bonus

Professional development

Resumo da oferta

Mercier Consultancy Group is seeking a German Speaking Fitbit Products Support Specialist in Bulgaria to assist users with setup, troubleshooting, and guidance on wellness features within the Fitbit ecosystem.

You will join a team focused on high-quality support, documentation, and international collaboration, with a fully paid relocation package and training on Fitbit systems. A passion for fitness and customer-first service is essential.

Qualificações

• Native or fluent German (spoken and written) is mandatory.
• Valid EU passport is mandatory.
• Experience in technical support or customer service is a plus.

Responsabilidades

• Provide customer support to Fitbit users in German; help with setup and troubleshooting.
• Assist customers with product synchronization issues and general guidance on wellness features.
• Document inquiries precisely and maintain high service standards.

Conhecimentos

German language proficiency

Communication skills

Customer service experience

Technical support

Descrição da oferta de emprego

Mercier Consultancy Group is seeking a German Speaking Fitbit Products Support Specialist in Bulgaria to assist users with setup, troubleshooting, and guidance on wellness features within the Fitbit ecosystem.

You will join a team focused on high-quality support, documentation, and international collaboration, with a fully paid relocation package and training on Fitbit systems. A passion for fitness and customer-first service is essential.