Danish Customer Support Representative for Zalando

Employers from Greece; United States; Remote; USD 23,000 - 33,000; Full time

Benefits offered by this job

Monthly performance bonus

Flexible working hours

Paid training

Work from home, Greece

Health benefits

Job summary

Zalando seeks a Danish Customer Support Representative to assist customers across Europe in a dynamic online retail setting. You will handle chat and phone inquiries, ensuring smooth experiences for fashion, shoes, and beauty products.

Work remotely from Greece with flexible hours, paid training, and opportunities for career growth. Native Danish and strong English are required for success in this role.

Qualifications

• Native level of Danish required.
• Advanced English proficiency.
• Excellent communication and problem-solving abilities; tech-savvy.

Responsibilities

• Communicate with customers via chat and phone.
• Answer how-to questions from customers.
• Troubleshoot customer issues and resolve inquiries.
• Create a positive, memorable customer experience.

Skills

Danish (native)

English (advanced)

Communication skills

Problem solving

Tech savviness

Relocation to Greece

EU passport holder

Job description

at speakit

Are you a dynamic Danish speaker with a flair for fashion?

How about stepping into the role of a Danish Customer Support Representative for Zalando, a leading European online retailer renowned for its wide range of shoes, clothing, and beauty products, serving customers and brands across 25 countries?

The best part is that you can make Greece your new home, with the option to work remotely from any picturesque corner of this stunning country!

What you will do:

• Communicating through chat & phone with customers
• Answering how-to questions
• Troubleshooting customers' issues
• Create an amazing experience that customers value

Requirements

The role of a Danish Customer Support Representative requires:

• Native level of Danish
• Advanced level of English

• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Relocation to Greece
• EU Passport holder

Benefits

What you'll gain:

• Competitive salary + Monthly Performance Bonus
• Flexible working hours from Monday to Friday
• Full training (paid)
• Possibility to gain working experience and career opportunities
• Work from home, anywhere in Greece
• Health benefits and work-life balance
• Wellbeing – “Feel Good Program” activities