Swedish Customer Support Representative for Zalando

Employers from Greece; United States; Remote; USD 18,000 - 23,000; Full time

Benefits offered by this job

Relocation package to Greece

14 salaries per year

Relocation flight to Greece and 2-week

Accommodation assistance

Job summary

spekit is hiring a Swedish Customer Support Representative to join a leading European retailer’s team. You will engage with customers via chat and phone, answering how-to questions and troubleshooting issues to deliver an exceptional experience.

The role requires native Swedish, strong English, great communication, and tech comfort. EU passport holders are preferred; relocation support to Greece is provided along with a full-time schedule and competitive benefits.

Qualifications

• Native level of Swedish required.
• Advanced level of English required.
• Strong communication and soft skills; solid problem-solving abilities.
• Computer literacy and tech savviness expected.
• EU passport holder required.

Responsibilities

• Communicate with customers via chat and phone.
• Answer how-to questions and guide customers.
• Troubleshoot issues and resolve inquiries.
• Create a positive customer experience that drives satisfaction.

Skills

Native Swedish

Advanced English

Communication skills

Problem-solving

Tech savvy

EU passport

Job description

at speakit

Are you fluent Swedish speaker with a passion for fashion?

Are you willing to work as a Swedish Customer Support Representative for Zalando, a leading European online retailer of shoes, clothes and beauty products, which connects customers and brands in 25 countries?

What you will do:

• Communicating through chat & phone with customers
• Answering how-to questions
• Troubleshooting customers' issues
• Create amazing experience that customers value

Requirements

The role of a Swedish Customer Support Representative requires:

• Native level of Swedish
• Advanced level of English
• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• EU Passport holder

Benefits

What you'll gain:

• Monthly salary 1300€
• Monthly Performance Bonus
• 14 salaries per year
• Complete relocation support (flight ticket to Greece, 2-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
• Full-time job (5 working days per week, 8-hour shifts)
• The best commissions in the market
• The possibility of learning with the best team
• Excellent career opportunity in a multinational industry leader