Danish Customer Service Agent in Greece - Remote/On-site

Employers from Greece; United States; Hybrid; USD 16.000 - 19.000; Vollzeit

Benefits dieser Stelle

Relocation package

Health care benefits

13th/bonus salary

Zusammenfassung

Employers from Greece is seeking a Danish-speaking Customer Service Agent to join our client's international team in Greece, remotely or on-site. You will support Danish customers for a global brand across tech, e-commerce, automotive, or entertainment, resolving inquiries quickly and delivering friendly, high-quality service.

No prior experience required—the company provides paid training. You will handle queries via phone, email, and chat, build relationships, and contribute to satisfaction

Qualifikationen

• Native Danish speaker or near-native fluency (Danish)
• Solid English skills (B2)
• Excellent communication, empathy and problem-solving abilities
• No prior experience required—paid training provided

Aufgaben

• Handle Danish customer queries via phone, email and chat
• Analyze issues, consult knowledge bases and provide accurate solutions
• Build strong customer relationships and support high satisfaction scores
• Share insights with the team to improve processes and services

Kenntnisse

Danish language

Customer service

Communication

Empathy

Problem solving

Typing speed

English language

Tools

CRM software

MS Office

Jobbeschreibung

Are you a native or fluent Danish speaker who loves helping people and dreams of a Mediterranean lifestyle? We're looking for enthusiastic Danish-Speaking Customer Service Agents to join our client's vibrant international team in Greece either remotely or on-site.

In this role, you'll be the friendly voice (or chat/email expert) supporting Danish customers for a leading global brand in tech, e-commerce, automotive, or entertainment. Your mission: resolve inquiries quickly, deliver top-notch service, and turn every interaction into a positive experience!

Responsibilities

• Handle customer queries via phone, email, and chat in fluent Danish
• Analyze issues, consult knowledge bases or team experts, and provide accurate, efficient solutions
• Build strong customer relationships and contribute to high satisfaction scores
• Share insights with the team to help improve processes and services

Requirements

• Native or near-native fluency in Danish (C1-C2)
• Solid English skills (B2)
• Good computer skills and tech-savviness - comfortable working with multiple screens, CRM software, MS Office tools, fast typing, and navigating digital platforms efficiently
• A positive, customer-focused mindset
• Excellent communication, empathy, and problem-solving skills
• No prior experience required - the company offers paid training!

Benefits

• Competitive Salary (1.300€ - 1500€ gross/per month)
• 14 Salaries (1 bonus salary provided in Christmas, and 1 bonus salary provided in two installments, April and July)
• Monthly performance bonuses
• Health care benefits and numerous other discounts
• Continuous training and access to educational platforms
• Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation