Box Office Specialist — Free Event Access

Live Nation Worldwide, Inc.; New York (NY); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Generous vacation

Healthcare

Retirement benefits

Student loan repayment

Tuition reimbursement

Paid caregiver leave

Employee ticketing program access

Job summary

Live Nation Entertainment is seeking a Box Office Representative to assist guests at live events by selling and verifying tickets, helping guests find seats, and providing information about venue facilities.

Responsibilities include assisting guests with special needs, resolving seating disputes, and supporting sustainability initiatives. Excellent communication and independent work habits are essential for success.

Qualifications

• High School Diploma or equivalent.
• Familiar with Microsoft Office Suite.
• Attention to detail, quality and accuracy.
• Strong relationship building and communication skills.
• Ability to work independently.
• Excellent verbal and written communication skills.

Responsibilities

• Sell and collect admission tickets and passes from patrons at events.
• Greet guests attending events who come to the box office.
• Examine tickets or passes to verify authenticity.
• Provide accommodation for guests with special needs both prior to and day of show.
• Inform guests of the layout of the venue and direct them to restrooms, concessions and designated seats/sections.
• Identify a fake ticket or credential and educate guests where to buy authentic tickets.
• Settle seating disputes or help solve guest concerns.
• Assist guests in finding seats and guide them with flashlights if necessary.
• Participate in the venue’s sustainability program and educate fans about efforts.
• Partner with fellow team members to close the venue and collect recyclables.
• Maintain order and safety; share safety concerns with management.
• Guide guests to exits or provide emergency instructions.

Skills

Attention to detail

Communication skills

Independent worker

Verbal communication

Written communication

Relationship building

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Live Nation Entertainment is seeking a Box Office Representative to assist guests at live events by selling and verifying tickets, helping guests find seats, and providing information about venue facilities.

Responsibilities include assisting guests with special needs, resolving seating disputes, and supporting sustainability initiatives. Excellent communication and independent work habits are essential for success.