Dallas-Based Luxury Private Travel Relationship Manager

StudentUniverse; Town of Texas (WI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Travel perks/discounts

Health benefits

401k program

Job summary

Scott Dunn Private, part of Flight Centre Travel Group, seeks a Private Travel Relationship Manager in Dallas, TX. You’ll own a dedicated UHNW member portfolio, delivering hyper-bespoke itineraries with luxury travel expertise and exceptional service.

Responsibilities include relationship-building, onboarding, proactive travel planning, and collaboration with global destination experts to create extraordinary journeys while achieving personal performance targets.

Qualifications

• Minimum 5 years’ experience in luxury travel with proven global travel sales success.
• Demonstrated experience managing face-to-face relationships with UHNW clients.
• Strong commercial acumen with a sales-driven mindset and service excellence focus.

Responsibilities

• Own and manage a dedicated portfolio of Scott Dunn Private members, acting as their primary point of contact.
• Prospect, engage, onboard, and retain UHNW members through proactive relationship building.
• Generate demand by inspiring members’ annual travel calendars with standout ideas and itineraries.
• Deliver hyper-bespoke travel planning from enquiry through to post-travel follow-up.
• Identify and execute business development opportunities through networks, referrals, and partnerships.
• Meet and exceed individual performance targets and KPIs while maintaining exceptional service standards.
• Maintain detailed member profiles, preferences, and contact strategies within CRM systems.
• Collaborate with global destination experts to deliver seamless, complex itineraries.
• Identify opportunities to enhance bookings through upgrades, private aviation, and bespoke experiences.
• Act swiftly on feedback or service recovery needs, partnering with Guest Relations where required.
• Participate in familiarisation trips and share product knowledge with colleagues.
• Support marketing initiatives, member events, and brand-building activities.
• Build personal brand visibility within UHNW circles and relevant industry networks.

Skills

Relationship management

Luxury travel sales

CRM proficiency

High-net-worth service

Business development

Tools

CRM systems

Job description

Scott Dunn Private, part of Flight Centre Travel Group, seeks a Private Travel Relationship Manager in Dallas, TX. You’ll own a dedicated UHNW member portfolio, delivering hyper-bespoke itineraries with luxury travel expertise and exceptional service.

Responsibilities include relationship-building, onboarding, proactive travel planning, and collaboration with global destination experts to create extraordinary journeys while achieving personal performance targets.