Dairy Tech Advisor: Drive Herd Health & Farm Profits

smaXtec animal care GmbH; Pacific (MO); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) plan

Ownership program

Paid time off

Job summary

smaXtec invites a Dairy Management Advisor to join our field team, blending dairy science insight with hands-on customer support. You will lead on-farm installations, interpret herd data, and drive measurable improvements for dairy producers using smaXtec technology.

Based in the United States with up to 50% travel, you will build lasting relationships, guide adoption of our systems, train customers, and collaborate with cross-functional teams to ensure successful outcomes.

Qualifications

• Minimum of four years of experience in the dairy industry, preferably as a herd manager or responsible for cattle health or feeding.
• At least two years of experience managing customer relationships, consulting with dairy producers, or leading dairy operations.
• Bachelor's degree in Dairy Science, Animal Health, or related field preferred.
• Willing to travel up to 50% in the US and internationally as needed.
• Hands-on, customer- and solution-oriented approach with strong dairy operations knowledge.

Responsibilities

• Leads customer readiness and planning for smaXtec installations on-farm.
• Owns and manages customer relationships for adoption and continued use of smaXtec technology.
• Analyzes smaXtec and herd data to identify trends and actionable insights that support customer goals.
• Analyzes ROI using system data to support customer success and experience.
• Builds long-term customer relationships and upselling opportunities.
• Trains customers with the implementation and use of our system.
• Performs troubleshooting and collaborates with internal teams to resolve issues timely.
• Collaborates across Customer Success, Sales, Technical Support, and other internal teams to support successful customer outcomes.
• Provides solution-oriented advice for a wide range of customer inquiries.
• Represents smaXtec at agricultural trade fairs and events.
• Efficient use of our CRM system for daily work.

Skills

Dairy industry experience

Customer relationship management

Herd management knowledge

Data interpretation

On-farm engagement

Remote and on-farm support

Travel readiness

Education

Bachelor's degree in Dairy Science or related field

Job description

smaXtec invites a Dairy Management Advisor to join our field team, blending dairy science insight with hands-on customer support. You will lead on-farm installations, interpret herd data, and drive measurable improvements for dairy producers using smaXtec technology.

Based in the United States with up to 50% travel, you will build lasting relationships, guide adoption of our systems, train customers, and collaborate with cross-functional teams to ensure successful outcomes.