DAIRY/LEAD CLERK

Kroger Mountain View Foods; Madison (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in dairy product manufacturing is seeking a Dairy/Lead Clerk to lead a dynamic team. This role involves planning, organizing, and directing grocery clerks while ensuring exceptional customer service and maximizing store sales. You'll be at the forefront of implementing company policies and maintaining a positive work environment. If you thrive in fast-paced settings and have a knack for management, this opportunity offers a chance to make a significant impact in a supportive and collaborative atmosphere.

Qualifications

• Ability to manage people and organize workloads effectively.
• Strong communication skills for customer interactions.

Responsibilities

• Organize work and train associates for excellent customer service.
• Manage ordering and maintain product quality and presentation.

Skills

Effective communication skills

People management

Decision-making

Multi-tasking

Customer service

Tools

Computer Assisted Ordering

Power machinery

Job description

Join to apply for the DAIRY/LEAD CLERK role at Kroger Mountain View Foods

5 days ago Be among the first 25 applicants

Join to apply for the DAIRY/LEAD CLERK role at Kroger Mountain View Foods

Job Description

Plan, organize, train and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Job Description

Plan, organize, train and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Organize work, train and schedule associates to consistently provide prompt courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
• Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Provide input on department budgets, goals and results and maximize department and store sales and profits.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf and display areas clean and up to sanitary standards.
• Maintain accurately updated department temperature logs on all shifts and by all clerks.
• Assist on special projects such as periodic inventories, store resets, remodels, and special merchandising promotions.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
  
  

Qualifications

Minimum

• Willing to weekends and holidays.
• Effective written and verbal communication skills.
• Demonstrate aptitude to manage people and organize workloads.
• Ability to make intelligent decisions quickly.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Qualified and able to operate power machinery and work with various job tools.
• Understanding key components of department operations.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
  
  

Desired

• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety.
• Must be able to work with various cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Dairy Product Manufacturing

Referrals increase your chances of interviewing at Kroger Mountain View Foods by 2x

Get notified about new Dairy Clerk jobs in Madison, WI.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.