DAIRY/LEAD CLERK

Pick 'n Save in; Sun Prairie (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading grocery store is seeking a Dairy/Lead Clerk to oversee grocery clerks, manage department operations, and ensure excellent customer service. The ideal candidate will demonstrate strong communication skills, leadership abilities, and a commitment to safety and quality.

Qualifications

• Effective written and verbal communication skills.
• Ability to manage people and organize workloads.
• Qualified to operate power machinery.

Responsibilities

• Plan, organize, train, and direct Grocery Clerks.
• Supervise pricing and merchandising.
• Engage and counsel associates in customer service.

Skills

Communication

Teamwork

Decision Making

Multi-tasking

Tools

Computer Assisted Ordering

Power Machinery

Job description

DAIRY/LEAD CLERK (Finance)

Plan, organize, train, and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Minimum

• Willing to work on weekends and holidays.
• Effective written and verbal communication skills.
• Demonstrate aptitude to manage people and organize workloads.
• Ability to make intelligent decisions quickly.
• Ability to multi-task, set priorities, present information professionally, and work with all levels of the organization.
• Personal initiative and follow-through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Qualified and able to operate power machinery and work with various job tools.
• Understanding key components of department operations.
• Able to tactfully and calmly handle stressful situations and make positive impressions on associates and customers.
• Possess skills for effective production, merchandising, and customer service related to merchandise sales.

Desired

• Dependability and integrity reflected in past work record.
• Knowledge of applicable laws and regulations related to employment practices and safety.
• Ability to work with various cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors.

• Organize work, train, and schedule associates to provide prompt, courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, and questions with tact, calmness, and professionalism.
• Use Computer Assisted Ordering to manage merchandise and supplies, ensuring proper accounting and stock levels.
• Perform and supervise pricing and merchandising, maintaining signage, product rotation, freshness, quantity, quality, and space allocation.
• Engage and counsel associates in effective merchandising, customer service, and promotional activities.
• Implement company programs and policies, ensuring a harassment- and discrimination-free work environment.
• Provide input on budgets, goals, and results to maximize sales and profits.
• Communicate effectively with associates and customers to create a positive impression.
• Maintain equipment and facilities according to safety and company standards.
• Keep floor, shelves, and displays clean and sanitary.
• Accurately update department temperature logs across shifts.
• Assist with special projects such as inventories, store resets, remodels, and promotions.
• Supervise and coach direct reports, conduct performance reviews, and provide feedback.
• Must be able to perform essential functions with or without reasonable accommodation.