DAIRY/LEAD CLERK

Kroger; McFarland (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Dairy/Lead Clerk to lead a team in a dynamic retail environment. This role involves training associates, managing inventory, and ensuring exceptional customer service while adhering to company policies. The ideal candidate will demonstrate strong communication skills and the ability to multitask in a fast-paced setting. Join a team that values respect, integrity, and inclusion, and play a key role in maximizing store sales and profits. If you're ready to take on a leadership position in a supportive atmosphere, this opportunity is perfect for you.

Qualifications

• Ability to manage people and organize workloads effectively.
• Skills in production, merchandising, and customer service.

Responsibilities

• Train and schedule associates to provide prompt, courteous service.
• Supervise pricing and display of merchandise for quality and freshness.

Skills

Effective communication skills

Managing people

Multitasking

Customer service

Production skills

Tools

Computer Assisted Ordering

Power machinery

Job description

Join to apply for the DAIRY/LEAD CLERK role at Kroger

Job Description

Plan, organize, train, and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Organize work, train, and schedule associates to consistently provide prompt, courteous service.
2. Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous, and professional in all interactions.
3. Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and ensure proper accounting of received products and inventory levels.
4. Perform and supervise the pricing and display of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation.
5. Engage and counsel associates in effective merchandising techniques, customer service, product presentation, and promotional activities.
6. Implement company programs and adhere to policies, especially regarding a harassment and discrimination-free work environment.
7. Contribute to department budgets, goals, and results to maximize sales and profits.
8. Communicate effectively with associates and customers to foster a positive environment.
9. Maintain equipment and facilities safely and properly according to company policies.
10. Keep floor, shelf, and display areas clean and sanitary.
11. Maintain accurate department temperature logs across all shifts.
12. Assist with special projects like inventories, store resets, remodels, and promotions.
13. Supervise and coach direct reports, conduct performance reviews, and provide feedback.
14. Perform essential job functions with or without reasonable accommodations.

Qualifications

Minimum

1. Willingness to work weekends and holidays.
2. Effective communication skills.
3. Aptitude for managing people and organizing workloads.
4. Ability to make quick, informed decisions.
5. Ability to multitask, prioritize, and present information professionally.
6. Personal initiative and follow-through.
7. Teamwork in a fast-paced environment.
8. Ability to operate power machinery and job tools.
9. Understanding of department operations.
10. Calmly handle stressful situations and create positive impressions.
11. Skills in production, merchandising, and customer service related to merchandise sales.

Desired

1. Dependability and integrity in past work records.
2. Knowledge of employment laws and safety regulations.
3. Ability to safely handle cleaning solutions, sharp tools, and operate label guns, balers, and compactors.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Retail