DAIRY/LEAD CLERK

Kroger; Town of Sun Prairie (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Dairy/Lead Clerk to oversee grocery clerks and enhance customer service. This role involves training associates, managing inventory, and ensuring a positive shopping experience. The ideal candidate will possess strong communication skills and the ability to make quick decisions in a fast-paced environment. Join a team that values respect, integrity, and safety, and play a key role in maximizing sales and profits while fostering a collaborative atmosphere. If you're ready to take on a leadership position in a dynamic retail environment, this opportunity is for you.

Qualifications

• Willingness to work weekends and holidays is essential.
• Effective communication and multitasking skills are required.

Responsibilities

• Organize and train associates to ensure prompt service.
• Manage ordering and maintain product quality and freshness.
• Supervise and coach direct reports, providing feedback.

Skills

Effective written and verbal communication skills

Ability to manage people

Multi-tasking

Customer service skills

Decision-making skills

Tools

Power machinery

Label guns

Balers

Compactors

Job description

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Job Description

Plan, organize, train, and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Organize work, train, and schedule associates to consistently provide prompt, courteous service.
2. Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous, and professional in all interactions.
3. Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and ensure proper accounting of product received and balance on hand.
4. Perform and direct others in pricing and displaying merchandise. Maintain proper signage, product rotation, freshness, quantity, quality, and proper space allocation for merchandise.
5. Engage and counsel associates in effective, productive merchandising techniques, customer services, product presentation, and promotional activities.
6. Implement company programs and adhere to policies, especially regarding a work environment free of unlawful harassment or discrimination.
7. Provide input on department budgets, goals, and results to maximize sales and profits.
8. Communicate and interact with associates and customers to provide a positive impression.
9. Maintain equipment and facilities properly and safely in accordance with policies.
10. Keep floor, shelf, and display areas clean and sanitary.
11. Maintain accurate department temperature logs on all shifts.
12. Assist with special projects such as inventories, store resets, remodels, and promotions.
13. Supervise and coach direct reports; complete performance reviews and provide feedback.
14. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum

• Willing to work weekends and holidays.
• Effective written and verbal communication skills.
• Aptitude to manage people and organize workloads.
• Ability to make quick, informed decisions.
• Multi-tasking, prioritization, and professionalism in presenting information.
• Personal initiative and follow-through.
• Ability to work in a fast-paced team environment.
• Qualified to operate power machinery and work with various tools.
• Understanding of department operations.
• Calmly handle stressful situations and make positive impressions.
• Skills for effective production, merchandising, and customer service.

Desired

• Dependability and integrity in past work.
• Knowledge of employment laws and safety regulations.
• Ability to safely handle cleaning solutions, sharp tools, and operate label guns, balers, and compactors.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Retail