DAIRY/LEAD CLERK

Kroger Mountain View Foods; Columbus (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company is seeking a Dairy/Lead Clerk to oversee grocery clerks, enhance customer service, and maximize sales. The role includes training, scheduling, and ensuring adherence to company policies while maintaining a positive work environment.

Qualifications

• Ability to make quick, informed decisions.
• Aptitude for managing people and organizing workloads.

Responsibilities

• Organize work, train, and schedule associates for customer service.
• Maintain equipment and facilities safely according to company standards.
• Supervise and coach direct reports, conduct performance reviews.

Skills

Effective communication

Multi-tasking

Teamwork

Job description

Join to apply for the DAIRY/LEAD CLERK role at Kroger Mountain View Foods.

Job Description

Plan, organize, train, and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Organize work, train, and schedule associates to consistently provide prompt, courteous service.
2. Respond appropriately to customer or associate comments, complaints, requests, and questions, maintaining professionalism at all times.
3. Use Computer Assisted Ordering to manage merchandise and supplies, ensuring proper accounting of received products and stock levels.
4. Price and display merchandise, maintain signage, ensure product rotation, freshness, quality, and proper space allocation.
5. Engage and counsel associates in effective merchandising, customer service, product presentation, and promotional activities.
6. Implement company programs and adhere to policies, especially regarding a harassment-free and inclusive work environment.
7. Contribute to department budgets, goals, and results to maximize sales and profits.
8. Communicate effectively with associates and customers to foster a positive environment.
9. Maintain equipment and facilities safely and properly according to company standards.
10. Keep floor, shelves, and displays clean and sanitary.
11. Accurately maintain department temperature logs across shifts.
12. Assist with special projects such as inventories, store resets, remodels, and promotions.
13. Supervise and coach direct reports, conduct performance reviews, and provide feedback.
14. Perform essential job functions with or without reasonable accommodations.

Qualifications

Minimum

• Willing to work weekends and holidays.
• Effective communication skills.
• Aptitude for managing people and organizing workloads.
• Ability to make quick, informed decisions.
• Multi-tasking, prioritization, professionalism, and teamwork skills.
• Initiative and follow-through.
• Ability to operate power machinery and work with various tools safely.
• Understanding of department operations.
• Calmly handle stressful situations and make positive impressions.
• Skills in production, merchandising, and customer service related to merchandise sales.

Desired

• Dependability and integrity in past work.
• Knowledge of employment laws and safety regulations.
• Ability to safely handle cleaning solutions, sharp tools, and operate label guns, balers, and compactors.