DAIRY/LEAD CLERK

Pick 'n Save in; Monona (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Dairy/Lead Clerk to enhance store operations and customer satisfaction. This role involves planning, organizing, and directing grocery clerks while ensuring the highest standards of service and product quality. You'll be responsible for training associates, managing inventory through Computer Assisted Ordering, and maintaining a clean and safe work environment. If you thrive in a fast-paced setting and have a passion for customer service, this is a fantastic opportunity to make a significant impact in a supportive team environment.

Qualifications

• Willing to work weekends and holidays.
• Demonstrate aptitude to manage people and organize workloads.

Responsibilities

• Organize work, train and schedule associates for customer service.
• Implement company programs and adhere to policies and procedures.
• Supervise and coach direct reports in their duties.

Skills

Effective written and verbal communication skills

Ability to manage people and organize workloads

Ability to make intelligent decisions quickly

Ability to multi-task and set priorities

Personal initiative and follow through

Teamwork in a fast-paced environment

Customer service skills

Tools

Power machinery

Label guns

Balers

Compactors

Computer Assisted Ordering

Job description

DAIRY/LEAD CLERK (Finance)

Plan, organize, train and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Minimum Requirements

• Willing to work weekends and holidays.
• Effective written and verbal communication skills.
• Demonstrate aptitude to manage people and organize workloads.
• Ability to make intelligent decisions quickly.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Qualified and able to operate power machinery and work with various job tools.
• Understanding key components of department operations.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.

Desired Qualifications

• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety.
• Must be able to work with various cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors.

Responsibilities

• Organize work, train and schedule associates to consistently provide prompt courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
• Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and ensure proper accounting of product received and balance on hand.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Provide input on department budgets, goals and results and maximize department and store sales and profits.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf and display areas clean and up to sanitary standards.
• Maintain accurately updated department temperature logs on all shifts and by all clerks.
• Assist on special projects such as periodic inventories, store resets, remodels, and special merchandising promotions.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.