Dairy Department Customer Experience Associate

Kroger Family of Companies; Marietta (GA); On-site; USD 30,000 - 38,000; Full time

Job summary

Kroger Family of Companies in Marietta, GA is seeking a customer-focused team member to help create an outstanding shopping experience in the dairy department. You will assist the department manager in achieving sales and profit goals while maintaining a safe, clean environment and answering customer questions about products.

Under the Customer 1st strategy, you will demonstrate respect, integrity, and safety, and collaborate with associates in a fast-paced setting, handling labeling, stocking,

Qualifications

• Strong communication skills with customers and teammates.
• Ability to stay calm under pressure and manage conflicts.
• Basic math skills for transactions and counting.
• Bilingual may be beneficial for diverse customer base.

Responsibilities

• Promote trust and respect among associates.
• Assist customers by answering questions about products and department offerings.
• Gain knowledge of dairy products to respond to inquiries and make recommendations.
• Check product quality and manage inventory, labeling, and stock.
• Maintain safety standards and temperature logs; follow food safety guidelines.
• Support department manager in achieving sales and profit goals.

Skills

Effective communication

Bilingual capability

Handling stress

Basic math

Job description

Kroger Family of Companies in Marietta, GA is seeking a customer-focused team member to help create an outstanding shopping experience in the dairy department. You will assist the department manager in achieving sales and profit goals while maintaining a safe, clean environment and answering customer questions about products.

Under the Customer 1st strategy, you will demonstrate respect, integrity, and safety, and collaborate with associates in a fast-paced setting, handling labeling, stocking,