Dairy Customer Experience Specialist

Kroger; Clarkston (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

Kroger is seeking a team member to create an outstanding customer experience in a busy department. You will assist managers to meet sales goals, maintain safety and cleanliness, and ensure product knowledge across dairy items.

You will help welcome customers, answer questions, and support associates in a fast-paced environment while upholding Kroger values of respect, honesty, integrity, diversity, inclusion and safety.

Qualifications

• Retail experience.
• Second language (speaking, reading and/or writing).
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist the department manager in reaching sales and profit goals established for the department.
• Promote trust and respect among associates.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department to respond to questions and make suggestions.

Skills

Retail experience

Second language

Effective communication

Basic math

Stress management

Conflict resolution

Honesty and integrity

Job description

Kroger is seeking a team member to create an outstanding customer experience in a busy department. You will assist managers to meet sales goals, maintain safety and cleanliness, and ensure product knowledge across dairy items.

You will help welcome customers, answer questions, and support associates in a fast-paced environment while upholding Kroger values of respect, honesty, integrity, diversity, inclusion and safety.