Dairy Department Specialist - Customer Service & Freshness

Kroger; Delaware; On-site; USD 28,000 - 34,000; Full time

Job summary

Kroger is seeking a store associate to create an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager in reaching sales goals while upholding Kroger’s customer-first approach and core values of respect and integrity.

You will engage with customers, respond to product questions, and help ensure quality and safety standards across the department. The role requires teamwork and strong communication in a fast-paced retail setting.

Qualifications

• Retail experience required.
• Second language proficiency preferred (speaking/reading/writing).
• Ability to handle stressful situations.
• Effective communication skills are essential.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment for customers and associates.
• Assist the department manager in achieving sales and profit goals for the department.
• Promote the Customer 1st strategy and encourage associates to deliver excellent service.
• Demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety.

Skills

Retail experience

Second language

Stress management

Communication skills

Basic math

Job description

Kroger is seeking a store associate to create an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager in reaching sales goals while upholding Kroger’s customer-first approach and core values of respect and integrity.

You will engage with customers, respond to product questions, and help ensure quality and safety standards across the department. The role requires teamwork and strong communication in a fast-paced retail setting.