Dairy Specialist & Customer Experience Pro

Kroger; Saratoga Springs (UT); On-site; USD 26,000 - 38,000; Full time

Job summary

Kroger is seeking a front-line associate to create an outstanding customer experience and maintain a safe, clean environment. You will assist the department manager in achieving sales and profit goals while promoting the Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include helping customers, stocking and labeling merchandise, monitoring product quality, and upholding safety regulations.

Qualifications

• Retail experience
• Second language (speaking, reading and/or writing)
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued.
• Inform customers of dairy specials and assist with orders.
• Provide customers with fresh products and respond to questions about products.
• Check product quality and monitor sell-by dates to ensure freshness.
• Label, stock and inventory departmental merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Adhere to safety procedures and food safety regulations.
• Respond to customer inquiries and handle conflicts in a calm, professional manner.

Skills

Retail experience

Second language

Effective communication skills

Basic math

Job description

Kroger is seeking a front-line associate to create an outstanding customer experience and maintain a safe, clean environment. You will assist the department manager in achieving sales and profit goals while promoting the Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include helping customers, stocking and labeling merchandise, monitoring product quality, and upholding safety regulations.