Dairy Department Customer Experience Specialist

Kroger; Clarkston (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Kroger in Clarkston, GA is seeking a Customer Service Associate to create outstanding experiences, answer questions, stock shelves, and uphold safety and quality standards in the Dairy department. You’ll help drive sales while delivering friendly, honest service to every customer, with a focus on teamwork and safety.

Responsibilities include maintaining product knowledge, checking freshness, labeling, handling samples, and supporting management with daily tasks in a fast-paced retail environment.

Qualifications

• Retail experience required.
• Second language skills preferred.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates.
• Assist customers by answering questions about products in the department and store.
• Gain knowledge of dairy products and respond to questions.
• Offer product samples to help customers discover new items.
• Inform customers of specials and ensure product freshness.
• Label, stock and inventory department merchandise.
• Adhere to food safety regulations and maintain proper temperatures.
• Report safety risks or issues to management.

Skills

Retail experience

Second language

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

Kroger in Clarkston, GA is seeking a Customer Service Associate to create outstanding experiences, answer questions, stock shelves, and uphold safety and quality standards in the Dairy department. You’ll help drive sales while delivering friendly, honest service to every customer, with a focus on teamwork and safety.

Responsibilities include maintaining product knowledge, checking freshness, labeling, handling samples, and supporting management with daily tasks in a fast-paced retail environment.