D2C Account Executive

Remote; San Francisco (CA); Remote; USD 120,000 - 190,000; Full time

Job summary

Villa is seeking a D2C Account Executive to serve as the front-line ambassador for a company reshaping housing. This full-cycle sales role guides homeowners from first contact to signed contracts for their ADU, with a fully remote setup reporting to the Head of Consumer Sales.

You will own the pipeline, assess feasibility with customers, collaborate with Product, Project Management, Construction Management, and BizOps, and act as a trusted advisor to help customers choose the best ADU solution.

Qualifications

• 3–5+ years of sales experience, preferably full-cycle, high-ticket D2C.
• A self-starter with a strong sense of urgency and initiative.
• A track record of personal accountability, integrity and resilience.
• Excellent verbal and written communication across phone, email, and social media.
• Strong computer skills with Salesforce and clear communication.
• Team player with a desire to improve internal processes and learn.
• Coachable and receptive to feedback.

Responsibilities

• Manage the full-cycle direct-to-consumer sale and design process from lead intake through deposit to contract.
• Provide expert consultation to evaluate project feasibility and cost.
• Collaborate with Product, Project Management, Construction Management and BizOps on feasibility, timelines and handoff.
• Act as a trusted advisor to homeowners to guide them to the best ADU solution.
• Diligently update Salesforce and report KPIs to sales leadership.

Skills

Experience 3-5+ years

Drive & initiative

Character

Communication

Technical skills (Salesforce)

Team orientation

Coachability

Tools

Salesforce

Job description

Role Overview

As a D2C Account Executive at Villa, you will be the front-line ambassador for a company that is changing housing. This is a full-cycle sales role where you will guide homeowners from the contact all the way to a signed contract for their new Accessory Dwelling Unit (ADU).

This is a full time remote role that reports to the Head of Consumer Sales.

What You'll Do:

• Full-Cycle Pipeline Management: Manage the entire direct-to-consumer sale and design process, from initial lead intake and qualification through deposit and final contract.

• Consultation & Feasibility: Provide expert consultation to customers to evaluate project feasibility and cost, utilizing industry-standard tools such as Bluebeam to build initial site plans.

• Cross-Functional Collaboration: Partner seamlessly with Product, Project Management, Construction Management and BizOps teams to align on feasibility, timelines, and customer expectations, ensuring a smooth handoff from sales to execution.

• Consultative Sales Expertise: Act as a trusted advisor to homeowners, utilizing a deep understanding of our product to actively listen to their needs and guide them toward the best ADU solution for their property.

• CRM & Reporting: Diligently update Salesforce with correct information, maintain full knowledge of the target prospect base, and report KPIs to sales leadership.

What You Have:

• Experience: 3-5+ years of sales experience, with a strong preference for full-cycle, high-ticket D2C sales. A background in homebuilding, real estate, or construction sales is a strong plus.

• Drive & Initiative: You are a highly motivated sales professional and a true self-starter. You operate with a strong sense of urgency and possess an unrelenting drive to move the business forward on a daily basis.

• Character: A track record of personal accountability, high integrity, and resilience in the face of new and/or unforeseen challenges.

• Communication: Excellent verbal and written communication skills; you enjoy interacting with people via phone, email, and social media to gain their trust.

• Technical Skills: Strong computer skills and hands‑on experience with Salesforce, alongside the ability to draft clear communications that demonstrate attention to detail.

• Team Orientation: A team player with a strong desire to help reinforce and improve internal processes, and a desire to learn and grow.

• Coachability: Receptive to feedback with the willingness to learn and embrace continuous improvement.