Cybersecurity Technical Account Manager (St. Louis)

Gurucul; St. Louis (MO); On-site; USD 90,000 - 150,000; Full time

Job summary

Gurucul is seeking a highly skilled Technical Account Manager in St. Louis, Missouri to cultivate and expand relationships with our strategic accounts and drive adoption, retention, and loyalty across Gurucul’s security platform.

The ideal candidate will partner with executives, SOC teams, and IT leaders, applying deep cybersecurity knowledge, strong communication, and project management skills to deliver measurable outcomes and renewals while supporting onboarding and successful deployment.

Qualifications

• Bachelor’s degree in CS or related field or equivalent work experience.
• 2-5 years as a Technical Account Manager.
• At least 5 years in a cybersecurity role.
• Understanding of security tools (SIEM, UEBA, XDR, EDR).
• Excellent communication and problem-solving skills with clients.

Responsibilities

• Manage assigned customer portfolio and own retention/renewal.
• Develop relationships with stakeholders at all levels across the account.
• Act as the primary contact for technical inquiries, issues, and escalations.
• Lead onboarding and quarterly business reviews to demonstrate value.
• Collaborate with sales, PS, product, and leadership to ensure deployment success.
• Monitor usage and provide regular performance reports and recommendations.

Skills

TAM experience

Cybersecurity background

Security tools

Scripting basics

OS command line

Strong communication

Analytical mindset

Education

Bachelor's degree

Tools

SIEM

UEBA

XDR

EDR

Job description

Gurucul is seeking a highly skilled Technical Account Manager in St. Louis, Missouri to cultivate and expand relationships with our strategic accounts and drive adoption, retention, and loyalty across Gurucul’s security platform.

The ideal candidate will partner with executives, SOC teams, and IT leaders, applying deep cybersecurity knowledge, strong communication, and project management skills to deliver measurable outcomes and renewals while supporting onboarding and successful deployment.