Cybersecurity Policy & Incident Response Specialist

Meriplex; Colorado Springs (CO); On-site; USD 60,000 - 90,000; Full time

Job summary

Meriplex in Colorado Springs seeks a security operations professional to monitor and triage tickets, communicate issues, and support incident investigations. You will troubleshoot security applications and appliances while documenting actions for audits.

The role favors candidates with basic programming or scripting skills and familiarity with Windows, Mac, and Linux. A related bachelor’s degree is a plus but not required; relevant certifications are valued as part of a growing security program.

Qualifications

• Experience triaging and documenting security incidents.
• Familiarity with security tools and incident reporting.
• Basic programming or scripting familiarity is a plus.
• Ability to interpret data from security tools for investigations.

Responsibilities

• Notify customers of incoming tickets and issues affecting workflow.
• Handle security configurations, reporting requests, investigations, and error identification.
• Maintain records of triage activities and generate shift reports for audits.

Skills

Customer service

Troubleshooting

Scripting knowledge

Windows knowledge

macOS knowledge

Linux knowledge

Security tools interpretation

Education

Bachelor's degree in a relevant field (preferred)

Tools

Proxy filtering tools

Web content filtering tools

Job description

Meriplex in Colorado Springs seeks a security operations professional to monitor and triage tickets, communicate issues, and support incident investigations. You will troubleshoot security applications and appliances while documenting actions for audits.

The role favors candidates with basic programming or scripting skills and familiarity with Windows, Mac, and Linux. A related bachelor’s degree is a plus but not required; relevant certifications are valued as part of a growing security program.