Cybersecurity Ops Lead & TAM — CrowdStrike Focus (12-Month)

Robotics Technologies LLC; Charlotte (NC); On-site; USD 89,000 - 126,000; Full time

Job summary

Robotics Technologies LLC in Charlotte, NC seeks an experienced Cybersecurity Operations Manager to oversee CrowdStrike services onsite for a 12-month engagement, coordinating with ICW Group, CrowdStrike, and Atos. The role requires governance, incident management, and executive-level reporting.

The candidate will lead operational oversight, drive service reviews, and ensure alignment across infrastructure, identity, cloud, and applications teams while maintaining RAID logs and dashboards.

Qualifications

• 12+ years of cybersecurity experience spanning security operations, incident response, threat detection, exposure management, or managed security services.

Responsibilities

• Act as the primary operational liaison for Falcon Complete service matters.

Skills

Security operations

Incident response

Threat detection

Exposure management

Managed security services

Client facing

Operational governance

Executive reporting

Tools

CrowdStrike Falcon Complete

CrowdStrike Falcon Insight

CrowdStrike Identity Protection

CrowdStrike Exposure Management

CrowdStrike Guardian / AIDR

CrowdStrike Next-Gen SIEM

ServiceNow

Jira

Microsoft Intune

Active Directory

Okta

Azure

AWS

GCP

MITRE ATT&CK

Job description

Robotics Technologies LLC in Charlotte, NC seeks an experienced Cybersecurity Operations Manager to oversee CrowdStrike services onsite for a 12-month engagement, coordinating with ICW Group, CrowdStrike, and Atos. The role requires governance, incident management, and executive-level reporting.

The candidate will lead operational oversight, drive service reviews, and ensure alignment across infrastructure, identity, cloud, and applications teams while maintaining RAID logs and dashboards.