Cybersecurity Operations Lead - CrowdStrike Specialist

Quantum Technologies. LLC; Charlotte (NC); On-site; USD 89,000 - 126,000; Full time

Job summary

Quantum Technologies. LLC is seeking a Cybersecurity Operations Manager to serve as the onsite liaison among ICW Group, CrowdStrike, and Atos in Charlotte, NC. This 12-month assignment will oversee operational governance, deployment, and daily coordination of CrowdStrike services.

The role emphasizes incident management, escalation, and performance reviews, with a focus on risk reduction across endpoints, identity, cloud, and applications. Onsite work in San Diego may be required at times.

Qualifications

• 12+ years in cybersecurity operations, incident response, or managed security services.
• 7+ years leading enterprise SOC, MDR, or security programs.
• Experience with CrowdStrike Falcon technologies.

Responsibilities

• Act as the onsite liaison among ICW Group, CrowdStrike, and Atos.
• Oversee implementation, governance, and steady-state support for CrowdStrike services.
• Coordinate incident communications and escalation processes.
• Lead service reviews, RAID log maintenance, and executive reporting.
• Ensure cross-team remediation and risk reduction.

Skills

Cybersecurity experience

Security operations leadership

Incident response

Threat detection

Managed security services

Tools

CrowdStrike Falcon

ServiceNow

Jira

Active Directory

Job description

Quantum Technologies. LLC is seeking a Cybersecurity Operations Manager to serve as the onsite liaison among ICW Group, CrowdStrike, and Atos in Charlotte, NC. This 12-month assignment will oversee operational governance, deployment, and daily coordination of CrowdStrike services.

The role emphasizes incident management, escalation, and performance reviews, with a focus on risk reduction across endpoints, identity, cloud, and applications. Onsite work in San Diego may be required at times.