Cybersecurity Ops Manager & TAM - Onsite in San Diego

Robotics Technologies LLC; San Diego (CA); On-site; USD 84,000 - 120,000; Full time

Job summary

Robotics Technologies LLC seeks an experienced Cybersecurity Operations Manager / Technical Account Manager to serve as the onsite liaison among ICW Group, CrowdStrike, and Atos in San Diego. This 12-month assignment will oversee CrowdStrike services, including implementation, adoption, governance, and daily coordination.

The role requires strong communication, senior client-facing experience, and a proven ability to drive incident response, governance, and service reviews across multiple teams

Qualifications

• 7+ years in cybersecurity including operations, incident response, or threat detection.
• 7+ years leading enterprise SOC or managed security programs.
• 4+ years with CrowdStrike Falcon technologies.
• Experience in senior client-facing roles such as TAM or SOC/Program Manager.
• Proven coordination with customers, vendors, and SIs during implementations and operations.
• Ability to work onsite in San Diego for a 12-month assignment.

Responsibilities

• Act as onsite liaison among ICW Group, CrowdStrike, and Atos.
• Lead operational oversight of CrowdStrike services.
• Coordinate incident communications and follow-up actions.
• Maintain RAID log and executive dashboards; track owners and due dates.
• Lead weekly operational reviews and service performance reporting.

Skills

Cybersecurity operations

Client-facing leadership

Governance & reporting

Incident response

SOC operations

Onsite collaboration

Tools

CrowdStrike Falcon

CrowdStrike Falcon Complete

ServiceNow

Jira

Job description

Robotics Technologies LLC seeks an experienced Cybersecurity Operations Manager / Technical Account Manager to serve as the onsite liaison among ICW Group, CrowdStrike, and Atos in San Diego. This 12-month assignment will oversee CrowdStrike services, including implementation, adoption, governance, and daily coordination.

The role requires strong communication, senior client-facing experience, and a proven ability to drive incident response, governance, and service reviews across multiple teams